Contact the Editorial & Tech Team
Need technical assistance, want to submit a verified bot, or noticed an issue with our tools? We are here to help.
Direct Email Channels
For verified bot developers seeking directory inclusion.
To report fake Nitro domains and malicious token grabbers.
JoinDiscordServer.info is an independent companion website. We cannot unban your personal Discord account or reset your Discord password. For official Discord account recovery, please visit support.discord.com.
Before You Email: Fast Self-Service Solutions
Many questions we receive daily can be solved immediately using our free tools and documentation. Check if your question matches one of these common topics:
Embed Formatting
Want to design formatted announcements or server rules? Use our Rich Embed Builder to generate instant webhook JSON.
Bot Permission Issues
Bot failing to assign roles or mute members? Use our Permissions Calculator to audit the integer bitmask.
Phishing Link Check
Received a suspicious link in direct messages? Paste it into our Safety Domain Scanner to test against known scam signatures.
Voice & Audio Glitches
Stuck on RTC Connecting or experiencing No Route errors? Follow our step-by-step guides on the Voice Radar.
Inquiry Submission Guidelines & Required Details
To help our team investigate and resolve your request quickly, please include the relevant details outlined below based on your inquiry topic:
Include your bot's Client ID, verified OAuth invite link, website URL, and official support server. Confirm that your bot supports slash commands and has completed Discord developer verification.
Provide the exact phishing domain URL (for safety, format as hxxps:// or omit the protocol), the scam bot ID if applicable, and a brief description of how the scam was distributed in DMs.
Include your server's slug on JoinDiscordServer.com, your permanent vanity invite link, and your current member count. Our crawler will run a targeted resync within 24 hours.
Responsible Vulnerability Disclosure Policy
We welcome responsible security disclosures from ethical hackers and independent researchers. If you discover a security vulnerability, edge caching anomaly, or potential exploit on JoinDiscordServer.info, please email [email protected] directly.
Please allow us a 48-hour coordinated disclosure window to patch the issue before making any findings public. We acknowledge and thank ethical researchers who assist us in keeping the Discord ecosystem safe.
Community Feedback & Feature Requests
Are you a Discord bot developer or server administrator looking for a specific utility that does not exist yet? We actively build custom web generators requested by community moderators.
Whether you need a specialized webhook formatting layout, an automated bitwise calculator for custom OAuth scopes, or a visual audit tool for Discord role rules, send your ideas to [email protected]. We prioritize building utilities that solve everyday community moderation challenges.
